TERMS AND CONDITIONS
Midland Chiropractic Care
Midland Chiro Clinic Pty Ltd
ABN 33 690 362 504
Trading as Midland Chiropractic Care
73 Morrison Road
Midland WA 6056
Last updated: March 2026
INTRODUCTION
These Terms and Conditions govern the use of the Midland Chiropractic Care website and the provision of services by Midland Chiro Clinic Pty Ltd, trading as Midland Chiropractic Care.
By accessing this website, booking an appointment, or attending the clinic for consultation or treatment, you agree to be bound by these Terms and Conditions.
Midland Chiropractic Care may update these Terms and Conditions from time to time. The most current version will be available on the clinic’s website.
WEBSITE INFORMATION
The information provided on this website is intended for general informational and educational purposes only.
Content on this website does not constitute medical advice, diagnosis or treatment and should not be relied upon as a substitute for consultation with a qualified healthcare practitioner.
Health conditions vary significantly between individuals, and information on this website may not be appropriate for every person or circumstance.
PRACTITIONER-PATIENT RELATIONSHIP
Use of this website does not establish a practitioner–patient relationship between the user and Midland Chiropractic Care.
A practitioner–patient relationship is established only when a patient attends the clinic for consultation and appropriate clinical assessment and consent procedures have been completed.
APPOINTMENT BOOKINGS
Appointments may be made through the clinic directly (via any reasonable means) or through online booking platforms such as HealthEngine.
Patients are responsible for providing accurate and complete information when booking appointments.
Appointment times are scheduled to allow appropriate consultation and treatment. While Midland Chiropractic Care makes every effort to maintain appointment schedules, unforeseen circumstances may occasionally result in delays.
APPOINTMENT CANCELLATIONS AND MISSED APPOINTMENTS
Patients are requested to provide reasonable notice if they are unable to attend a scheduled appointment.
Failure to attend an appointment or cancelling with insufficient notice may result in a cancellation or missed appointment fee. The purpose of such fees is to compensate for appointment time that cannot be offered to other patients.
Midland Chiropractic Care reserves the right to apply such fees where appropriate.
LATE ARRIVALS
Patients who arrive late for an appointment may have their consultation time reduced in order to avoid delays for other patients.
Where insufficient time remains to conduct an appropriate consultation or treatment, the appointment may need to be rescheduled and fees may apply in accordance with this policy.
FEES AND PAYMENTS
Consultation fees are payable at the time of the appointment unless other arrangements have been made.
Fees for services may change from time to time. Current consultation fees are available from the clinic upon request.
Patients who are eligible for rebates through health funds or other compensation schemes are responsible for ensuring that their claims are submitted appropriately. Any gap payments or outstanding balances remain the responsibility of the patient unless otherwise confirmed by the relevant organisation.
INSURANCE, COMPENSATION, AND THIRD PARTY CLAIMS
Where treatment relates to insurance or compensation claims, including WorkCover matters, Midland Chiropractic Care may require confirmation of claim approval before billing a third party.
Unless otherwise confirmed in writing, patients remain responsible for payment of consultation fees.
MEDICAL RECORDS
Clinical records created during the course of treatment are the property of Midland Chiropractic Care and are maintained in accordance with legal and professional obligations.
Patients may request access to their personal health records in accordance with the clinic’s Privacy Policy. In some circumstances, a reasonable administrative fee may apply for the preparation and provision of records.
Requests for medical reports, legal documentation, or detailed summaries may also incur administrative or professional fees.
PRIVACY
Midland Chiropractic Care is committed to protecting patient privacy and handling personal information in accordance with the Privacy Act 1988 and the Australian Privacy Principles.
Details regarding the collection, use and storage of personal information are outlined in the Midland Chiropractic Care Privacy Policy, which is available on the clinic’s website.
ACCEPTABLE BEHAVIOUR
Midland Chiropractic Care is committed to providing a safe and respectful environment for patients, practitioners and staff.
The clinic reserves the right to refuse treatment or terminate services where a patient engages in behaviour that is abusive, threatening, inappropriate or unsafe.
INTELLECTUAL PROPERTY
All content published on the Midland Chiropractic Care website, including text, graphics, logos, images, videos and other materials, is the property of Midland Chiropractic Care unless otherwise stated.
Website content is protected by copyright and other intellectual property laws. Users may view and download material from the website for personal and non-commercial use only.
Users must not reproduce, distribute, modify or republish website content without prior written permission.
EXTERNAL LINKS
The website may contain links to third-party websites for convenience or informational purposes.
Midland Chiropractic Care does not control and is not responsible for the content, privacy practices or availability of external websites.
LIMITATION OF LIABILITY
To the extent permitted by law, Midland Chiropractic Care and its practitioners accept no liability for any loss, injury or damage arising from reliance on information provided on this website.
Users of this website acknowledge that any reliance on information contained on the website is undertaken at their own risk.
WEBSITE AVAILABILITY
Midland Chiropractic Care makes reasonable efforts to ensure that the website operates smoothly and remains accessible.
However, the clinic does not guarantee uninterrupted access and accepts no responsibility for temporary website downtime or technical issues.
GOVERNING LAW
These Terms and Conditions are governed by the laws of Western Australia.
Any disputes relating to the use of this website or services provided by Midland Chiropractic Care shall be subject to the jurisdiction of the courts of Western Australia.
CHANGES TO THIS POLICY
Midland Chiropractic Care may update these terms and conditions from time to time to reflect changes in legislation, clinic practices or technology. The most current version of this policy will be available on the clinic’s website or upon request at the clinic.
